Cancellation Information
Consumers have a 14-day cancellation right.
Cancellation Right
You
can cancel your contract within 14 days without giving reason. The
cancellation period is fourteen days from the date on which you or a
third party appointed by you, who is not the forwarder, have/has taken
possession of the goods. To exercise your right of cancellation, you
must inform us [Stages Cycling Europe, Gerwigstraße 4, 79199
Kirchzarten, info@stagescycling.eu,] of your decision to cancel this
contract by means of a clear statement to this effect (e.g. a letter
sent by post, fax or e-mail). You may use the enclosed specimen
cancellation form for this which, however, is not obligatory. The
dispatch of the notification that you are exercising your right of
cancellation before the end of the cancellation period is sufficient to
observe the cancellation deadline.
Consequences of cancellation
If
you cancel this contract, we shall refund to you all payments which we
have received from you, including shipping charges (except for
additional costs incurred as a result of the fact that you requested a
type of delivery other than the cheapest standard delivery offered by
us) without delay and at the latest within 14 days from the date on
which we receive the notification of your cancellation of this contract.
For this refund we shall use the same means of payment that you used in
the original transaction, unless expressly otherwise agreed with you;
under no circumstances shall any charges be debited to you for this
refund. We reserve the right to refuse to refund payments until we have
received the goods or until you have furnished proof that you have
returned the goods, whichever is earlier. You shall send back or hand
over the goods to us without delay, at the latest within 14 days of the
date on which you notify us about the cancellation of this contract. The
dispatch of the goods before the expiry of the 14-day period is
sufficient to observe the period. You shall be responsible for the
direct costs of returning the goods. You shall only be liable for any
diminished value of the goods resulting from handling them other than
what is necessary to ascertain the nature, properties and functioning of
the goods.
Withdrawal Form (29kb)